How do patients access the portal?

Patients simply visit your custom Linkd URL—no app download, no account creation, no passwords. They type their question and get an instant answer. It's as simple as using Google.

What kind of questions can patients ask?

Anything you've uploaded: visiting hours, parking info, prep instructions, what to bring, how to reschedule, insurance questions, directions—whatever patients typically call or email about.

Is patient data protected?

Absolutely. The patient portal only shows information you've intentionally made public. No patient records, no PHI. It's a one-way information channel—patients ask, Linkd answers from your approved content.

For Patients & Visitors

Answer questions.
Before they're asked.

Patients call with the same 20 questions, hundreds of times a week. Give them instant answers—24/7—without a single phone call.

Get Started See a Demo

No app required

Available 24/7

Instant answers

Patient Portal

Online

What should I bring to my first appointment?

Please bring:

• Photo ID (driver's license or passport)
• Insurance card
• List of current medications
• Any previous imaging on CD

Arrive 15 minutes early to complete paperwork.

Skip the wait

Download your intake form, fill it out at home, and bring it completed.

Answered instantly•0.9s

Calls reduced

52%

Available

24/7

The Problem

The same questions.
Hundreds of times.

"Where do I park?" "What should I bring?" "Can I eat before my test?" Your front desk answers these questions on repeat. Every call takes time. Every hold frustrates patients. It doesn't have to be this way.

Average call wait time: 4+ minutes

80% of calls are routine questions

Staff burned out from repetitive tasks

Typical Monday morning

127

incoming calls

Where do I park?23x

What do I need to bring?19x

Can I eat before my test?17x

How do I get to radiology?14x

What are your hours?12x

85 calls could be self-served

# front-desk

👩

Maria 9:15 AM

Is it just me or are there way less calls today?

👨

James 9:16 AM

Patients are using that Linkd portal. It's working.

👩

Maria 9:17 AM

Finally can focus on actual work 🙌

The Solution

Patients help themselves.
Staff focus on care.

Give patients a simple link where they can ask anything—parking, prep instructions, directions, forms. They get instant answers. Your team gets their time back. Everyone wins.

Before

4+ min per call
hold times

After

Under 2 seconds
instant answers

Self-Service

Every question.
Answered instantly.

Prep instructions. Parking locations. What to wear. How to reschedule. Insurance questions. Visiting hours. If it's something patients ask, Linkd can answer it—in seconds, in plain language, 24/7.

52%

Fewer phone calls

within the first month

Wait time for patients

answers are instant

Common patient questions

Where's visitor parking?

Do I need to fast before my test?

What should I bring to my appointment?

How do I reschedule?

What are the visiting hours?

Where is the main entrance?

All answered in under 2 seconds

🔗

Your Patient Portal

Ready to share

Share this link with patients

linkdhq.com/chat/your-clinic

Add to your website

Include in appointment confirmations

Display in waiting rooms

Setup

One link.
Infinite answers.

Upload your patient FAQs, instructions, and information. Get a simple link to share anywhere—your website, appointment emails, waiting room screens, even printed materials. Patients scan or click, ask their question, get their answer.

No app download required

No account creation for patients

Works on any device

Questions?

Modern knowledge for
|

See a Demo

Answer questions.Before they're asked.

The same questions.Hundreds of times.

Patients help themselves.Staff focus on care.

Every question.Answered instantly.

One link.Infinite answers.